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16 design mistakes for account sign-in

without comments

  1. Having a sign-in in the first place
  2. Requiring sign-in too soon
  3. Not stating the benefits to registering
  4. Hiding the sign-in button
  5. Not making “Create a New Account” or “Forgot Your Password” a button or link
  6. Not providing sign-in opportunities at key locations
  7. Asking for too much information when registering
  8. Not telling users how you’ll use their information
  9. Not telling the users the requirements for username and password up front
  10. Requiring stricter password requirements than the NSA
  11. Using challenge questions they won’t remember in a year
  12. Not returning users to their desired objective
  13. Not explaining if it’s the username or password they got wrong
  14. Not putting a register link when the sign-in is in error
  15. Not giving the user a non-email solution to recover their password
  16. Requiring more than one element when recovering password

Source: 16 design mistakes for account sign-in.

Written by Tom Adams

April 18th, 2008 at 10:24 am

Posted in Design

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