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From InfoQ:

In the current issue of Methods and Tools, an online magazine on software engineering related topics, Ian Evans of British Telecom reflects on how re-orienting a large IT organisation from a well-established waterfall-based delivery approach to a truly agile delivery style takes patience, time, and a lot of commitment.

In BT, where the initial steps towards enterprise agile delivery were taken in late 2004, there has been a noticeable and decisive shift away from waterfall-based thinking. It has also transformed, quite radically, the traditional function of the IT department as a supplier of IT services to one where IT is now seen as integral to all major business initiatives.

Evans reports that, above all else, it has created an attitude, bordering on obsession, of delivering real value to the business through IT.